Introduction
We take you privacy very seriously and it is important to us that you are confident when using our website and app. By using the CSL website/app and its services, you are agreeing to the policy so please read it carefully.
In most circumstances the information collected about you will be used for the following:
1. To improve the features on the CSL App website and the services we offer.
2. To help us improve the personalized service we offer.
3. To support our marketing and promotion activity.
Personal information
When you register or request further info with CSL website or app and utilize any of the services offered on the sites, you will be asked to disclose some personal information. This could include your name, email address, telephone number and nature of your enquiry.
In addition to this we also reserve the right to record information concerning how you use this site. This could include making a note of the pages you view, the property searches you conduct, the viewings you request and also any of the interactive aspects you take part in i.e. the quiz or enquiry
The information we collect will be used to enhance our offering in order to provide you with a more personalized and effective experience.
You have a right to access the information that we hold about you. To obtain a copy of this information, contact the main office.
Signing up with the CSL website
By signing up with the CSL website or app we will be able to enhance the service we offer you. Once signed in to the app, you will be able to save your favorite properties or refresh your search.
Who can access your information?
We reserve the right to retain access to the personal information we have gathered from you. We will not share that info with third parties and all details will be used purely for CSL communications. We may utilize your details for relevant maintenance and contractors to help solve any issues you may have.
Security
At the CSL website we adhere to robust security procedures and therefore the CSL website is registered under the Data Protection Act 1998. As such, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorized access to it.
The information you provide to us is kept in a secure data storage with restricted access. We also use a number of measures to ensure electronic access is protected and our systems can’t be exploited. When working with third parties we insist they have secure measures in place to protect your information.
Use of the personal information collected from you is restricted to our employees and appropriate contractor employees. Employees will only use this information if they need it to perform a specific and relevant task.
We retain your personal details for as long as is required by the relevant law.
If you have any questions or comments about the way we use your personal information or our privacy policy, please contact us at CSL, 2 Queen Annes Terrace, North Hill, Plymouth, PL4 8EG.